Terms & Conditions
We operate under the legal framework of England and our company registration number is 04680808.
We do not expect customers to be aware of all the legal complexities of transactions but we promise to handle any problems fairly, quickly and to the best of our ability.
Privacy & Cookies Policy
Your data will not be shared or sold to any third party and we will comply with the Data Protection Act of 1998.
We do hold credit card details on our system for a short period after a transaction and if you would prefer us to destroy these then please let us know.
All our documents and printing files remain confidential at all times and will not be saved, copied, stored or passed on to any third party without your permission.
We take payment by all forms of debit and credit card and by bank transfer.
We are PCI DSS compliant in the holding of your credit card data.
If you wish to pay by BACS please contact us for our bank details.
We can create PayPal invoices for mail order transactions for a more secure and easy payment method.
Payment for on-going services, such as social media management, will be taken by GoCardless.
Our retail Business Centre also accepts cheques and cash.
VAT on printed materials is a bit complicated.
Certain items are subject to VAT whereas others can be zero-rated.
Charities are sometimes able to get printing zero-rated.
We will let you know which category your printing falls into prior to making payment.
Check out our VAT Guideline Page which acts as a basic introduction.